Office 365 Collaborative Tools

Available languages : French, English

Communication between individuals is essential in today’s fast-paced professional environment. Communication must not only be fast, but reliable, accurate, and thorough. Mastery of the Office 365 Collaborative Tools allows you to do exactly that.

The Tosa Office 365 Collaborative Tools certification determines and validates a candidate’s proficiency and skill level in key Collaborative Tools applications such as Sway, Delve, SharePoint, OneDrive, Teams, and more. The Tosa Office 365 Collaborative Tools certification supports students, trainees, employees, or jobseekers in their employment, professional, or academic objectives.

There are no eligibility requirements to take a Tosa certification exam. In K-12, we recommend using Tosa Office 365 Collaborative Tools certifications as part of a course or curriculum starting at grade 9.

Looking for a pre-employment test on Microsoft 365 Collaborative Tools? Please visit Isograd Testing Services website.

Tosa assessments and certification exams on Microsoft 365 Collaborative Tools

Assessments are not required to be proctored when taken remotely, while certification exams must be taken in-person or via our remote proctoring solution.

Assessment test Certification exam
Number of questions 25 35
Duration 40min 60min
Exam protocol Taken online Taken online under proctored conditions, in-person or via our remote proctoring system
Results Skill level on a 1 to 5 scale. Detailed skills reports Score on a 1 to 1000 scale. Diploma delivered within 5 business days

Skills Badging with Credly

We partnered with Credly to help our earners share their new certification, and the skill set associated with it, on their resumes, CVs, or professional social media profiles. You can earn a skills certification badge from Credly when you score "Productive" level or higher on the Tosa Office 365 Collaborative Tools Certification Exam.

Available Badges for Office 365 Collaborative Tools

Skill Domains Assessed

Environment 365

This domain covers navigation through the Office 365 environment. Candidates will show proficiency in searching for documents, sites or people, personalized home page information, and Delve.

  • Home page
  • Delve
  • Searches
  • 365 Navigation
  • Sharepoint

Sharing/Storing files

This domain covers document management for SharePoint, OneDrive and Teams. Candidates will show proficiency in creating, editing, deleting, sharing, describing, structuring, viewing and leveraging documents.

  • SharePoint
  • Teams
  • OneDrive


This domain encompasses planning and managing tasks with the Planner or To Do applications and tracking information with Lists or Forms.

  • SharePoint
  • Forms
  • Sharepoint
  • To Do
  • Planner
  • Microsoft Lists
  • OneNote


This domain covers skills in information exchange, such as managing the SharePoint news or events pages, communicating via Sway presentations, and proficiency in the features of Teams meetings.

  • Teams
  • Sway
  • Forms
  • Sharepoint

Certification Exam Detail

The Tosa Office 365 Collaborative Tools Certification Exam relies on a database of more than 290 questions. It is composed of a mix of 35 questions, including multiple-choice, interactive, and live in-the-application questions, and lasts 1 hour. The algorithm adapts to each answer of the candidates to adjust the difficulty level of the questions until they reach the exact definition of the candidates’ level by calculating the limit of their skills. Candidates receive a numeric score out of 1000 points associated to a proficiency level on a five-level scale. Candidates who score between 1 and 550 points don't earn the certification. They will not receive a diploma but a certificate of completion. Candidates who score 551 points or above earn the certification. They will receive a diploma by email within five (5) business days  and are eligible to receive a Credly digital badge.

The Tosa Office 365 Collaborative Tools Certification Exam is valid for three (3) years. Once expired, earners must retake the certification to maintain it over time. Earners wishing to demonstrate skills development and personal growth may re-take the exam to improve their score at any time. There is no waiting period between two attempts.

Rules & Technical Requirements

Tosa certifications must be taken under specific proctoring conditions. For more information about Tosa certification exam rules and technical requirements, please visit our dedicated exam policies page or consult the downloadable PDFs below.

Tosa Certification Exam Technical Requirements (PDF) Tosa Certification Exam Rules (PDF)

Prepare For Your Certification Exam

In order to be well prepared for your exam day, we recommend:

  • Taking at least one Tosa assessment test prior to your exam
    The Tosa assessment test, like the certification exam, is an adaptive test composed of a mix of multiple-choice, interactive, and live in-the-application questions. It contains 25 questions and lasts 40 minutes. It does not need to be taken under proctored conditions. Results are delivered on the same 1-to-5 proficiency level scale and includes detailed skills reports to help determine student or candidate strengths and weaknesses before taking the certification exam.
  • Utilizing the free practice tests available on our website
    In addition to our Tosa assessment tests, we offer short practice tests for free. Simply navigate to and click on the “Free practice test” button on the top right of the page, then select which test subject you’d like to practice.
  • Taking a Tosa-aligned course
    We have partnered with several eLearning providers and publishers to provide online courses that align with the Tosa certification objectives. To achieve a productive level or higher for a Tosa certification, it requires candidates an average of 150 hours of training and hands-on experience with Office 365 Collaborative Tools. This average training time depends on their pre-existing skills or knowledge, the expected outcome for the certification (score/level), and the provider.

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