Score Checker
Enter the certification key and score from your Tosa diploma to verify it.
Master Outlook through hands-on learning with the Isograd Learning Lab and earn the Tosa certification. This is not just a course; it’s a structured way to build real skills and prove you can use them.
Email, scheduling, and communication management are essential skills in nearly every workplace. Microsoft Outlook serves as a central hub for managing messages, calendars, contacts, tasks, and meetings, helping individuals stay organized, collaborate effectively, and manage their daily responsibilities. Whether communicating with colleagues, coordinating schedules, or tracking important tasks, Outlook plays a critical role in workplace productivity.
This course is designed to build a strong understanding of the tools, features, and workflows used within Microsoft Outlook. Through interactive simulations and scenario-based activities, you will explore how Outlook supports communication, organization, and collaboration in professional environments. By the end of the course, you will understand the skills and best practices needed to manage information efficiently and prepare for industry-recognized certification objectives.
This course is designed to take learners from foundational communication and information management concepts to a comprehensive understanding of Microsoft Outlook functionality through a structured, progressive learning path.
By the end of the course, learners will be able to demonstrate an understanding of the key features and workflows used to manage email, schedules, contacts, and tasks within Outlook.
Key topics include:
Navigating the Outlook interface, including the navigation pane, ribbon tools, folders, and views
Each lesson builds on the previous one, following a logical progression—from setup to mastery—so learners develop skills in a connected, real-world context. This structured approach mirrors how digital skills are best acquired: incrementally and with clear, measurable outcomes.
Designed for flexibility and confidence-building, the Isograd Learning Lab empowers learners to:
The result: learners don’t just understand Outlook—they gain the confidence to use independently.
The Isograd Learning Lab is built around one core principle: you learn Outlook by using Outlook.
Instead of passively watching tutorials, learners work directly within the application environment, completing tasks, solving problems, and building real projects as they go.
How the learning experience works:
This approach aligns with proven active learning models, where engagement and retention increase when learners apply skills in context rather than merely observe them.
This course is also designed to make teaching easier and more consistent. Instructors have access to:
At the end of the course, learners have the opportunity to validate their skills with the Tosa Microsoft Outlook certification.
The Isograd Learning Lab course for Microsoft Outlook is 100% aligned with the Tosa certification exam’s five levels and four skill domains, and was designed after the exam blueprint.
The Isograd Learning Lab powers skill development through guided learning, while Tosa validates those skills with industry-recognized certification.
The activities in the Isograd Learning Lab are aligned with the types of tasks learners will encounter in the Tosa certification, ensuring a direct connection between what is practiced and what is assessed.
Accessible through a single platform and login, the learning and certification experience is streamlined and easy to navigate. This alignment helps learners build relevant, job-ready skills with confidence, knowing they are preparing for real evaluation scenarios. By the end of their learning journey, they not only gain hands-on experience but also earn a recognized credential that validates their proficiency and supports their professional development.
"I know students are unique and learn best in different ways so it is wonderful to be able to offer a variety of learning tools."
