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Valutazioni ed esami di certificazione Tosa

Per le valutazioni svolte a distanza non è richiesta alcuna supervisione, mentre gli esami di certificazione devono essere sostenuti in presenza o tramite la nostra soluzione di supervisione elettronica a distanza.

Settori

Environment and Settings

In this domain, candidates are tested on their knowledge of the Outlook interface (ribbon, navigation pane, folders, inbox items); the customization of each item; and the use of the Out of Office Assistant and print options manager. Questions also cover data management, archiving and backup, and account creation and customization.

Emails

In this domain, candidates are tested on composing and sending email messages, email formatting, adding different types of attachments, and using Outlook features (cc: and bcc:, adding a signature, creating delivery and read receipts). This domain also includes using rules and alerts, message management, and searching for information in Outlook.

Calendar and Tasks

In this domain, candidates are tested on their ability to manage an Outlook calendar and tasks (creating appointments and meetings with different options such as priority, recurrence, and reminders; receiving and responding to invitations; creating tasks; customizing the display; and printing a calendar), as well as their ability to manage delegation and sharing. At advanced levels, this domain also includes questions on task management (task creation, display, customization).

Contacts and Notes

In this domain, candidates are tested on Outlook contacts maintenance: adding new contacts; creating distribution lists that can be shared and distributed in different formats; displaying contacts in various ways and grouping them by criteria.